Do you have a question for us? We might have an answer for it already!
Is the beef frozen?
To ensure that all beef stays fresh before you get it, all
the beef that we sell is frozen.
Can I choose what cuts go into my box?
No, we can guarantee that you’ll get the specified amount of
roasts, steaks, and ground beef, but the cuts you get will be a surprise.
How does local pick-up work?
Local pick-up days are Wednesdays and Thursdays. Please stop
by our office during office hours (8:30 am to 5:00 pm) and have your order
conformation email with you. Check in at the front desk and we’ll get your
package to you!
What if I need to make changes to my shipment?
We ship beef out on Tuesday afternoons. If that will not work for you, please contact us at (307)-655-2264 by Tuesday at 12:00pm. Once we've taken the order to UPS we cannot make any changes.
My freezer is full, can I wait to pick up my beef?
No, we have limited freezer space too. Please pick up your package within 10
business days or we will cancel your order and give you a full refund minus
credit card fees.
What if pick-up times don’t work for me?
Please call the office at (307)-655-2264 and we will do our best to help you.